Editorial and Source Standards

Who publishes this site

Indianapolis Dock Door Repair is a commercial service-request website for loading dock and overhead door service in Indianapolis and Central Indiana. It is not a direct contractor, not a manufacturer, and not affiliated with any equipment brand. The site operates in publisher-router mode: it accepts service requests and routes them to a third-party commercial provider when available. See the About page for a full description of how requests are handled.

Source hierarchy

When a material claim requires a source, we use the following hierarchy in order of preference:

1. Primary government and regulatory sources — OSHA, the Bureau of Labor Statistics (BLS), NIOSH, and other federal or state agencies. We use these sources directly rather than through secondary summaries.
2. Consensus standards and manufacturer documentation — Standards from bodies such as ANSI (a private consensus-standards organization, not a government agency), original equipment manufacturer manuals, technical bulletins, and published standards such as ANSI MH30 for loading dock equipment.
3. Publisher original analysis — Calculations, comparisons, or summaries prepared by this site with methods and limitations stated.
4. Recognized trade and industry sources — Material Handling Equipment Distributors Association (MHEDA), Door and Access Systems Manufacturers Association (DASMA), and similar recognized trade bodies, used only when primary sources do not address the specific claim.

Secondary or tertiary references — blog posts, news articles, or industry white papers that cite other documents rather than primary data — are not used as evidence for material claims. If a statistic or fact cannot be traced to a primary or recognized secondary source, it is not published.

How claims are verified

Before a material claim is published on this site, a human editor verifies it against the cited source. Verification includes:

• Locating the original source document — not a secondary summary — and confirming the claim as stated.
• Checking whether the scope, date, methodology, or limitations of the source match the way the claim is presented.
• Noting where the source does not confirm the claim as commonly circulated, and adjusting or removing the claim accordingly.
• Recording the source URL or document reference so the claim can be re-verified if the source is updated or removed.

Claims that cannot be verified against a primary or recognized source are not published, regardless of how widely they circulate in industry materials.

Statistics and numerical data

Numerical claims — injury rates, fatality counts, frequency statistics — receive additional scrutiny because they circulate widely in facility safety materials in forms that do not match the original government data. Our standards for statistics:

• Every statistic is traced to the original government or regulatory publication, not to an industry article that cites the government publication.
• The scope of the statistic — industry code, date range, methodology — is stated alongside the number.
• If a commonly cited figure does not match the primary source, the discrepancy is noted rather than suppressed.
• Data tables include the query method, the specific table or report section, and any limitations on interpretation.

For a detailed example of this methodology applied to loading dock accident statistics, see the loading dock accident statistics analysis, which reviewed 14 commonly cited figures against OSHA, BLS, and NIOSH sources.

AI-assistance policy

This site uses AI tools to assist with drafting, research organization, and code generation. AI assistance is used at the drafting stage. Every material claim — statistics, regulatory references, equipment descriptions, service scope statements, and any assertion presented as fact — is verified by a human editor against primary sources before publication.

AI-generated text is not published as-is. Where a claim produced in a draft cannot be confirmed against a primary source, it is revised or removed. AI output is not cited as a source, and AI-generated text is not described as experience, firsthand observation, or field research.

Update and review cadence

Content on this site is reviewed on the following schedule:

• Statistical and regulatory content — Reviewed when the underlying government or regulatory source is updated, or at a minimum annually.
• Service scope and equipment descriptions — Reviewed annually for accuracy and to remove outdated references.
• Provider and service-area claims — Reviewed when the provider relationship or service-area coverage changes.
• Trust and accountability pages — This page and the About page are reviewed annually and updated when editorial practices change.

The lastModified date in the sitemap reflects the last material content update, not routine build or deployment dates.

Publisher scope and identity limitations

Because this site operates as a service-request platform rather than a direct contractor, there are specific claims it does not make and cannot verify:

• This site does not independently verify the licensing, insurance, or safety certifications of any provider that accepts a routed request.
• This site does not publish specific response time guarantees, arrival windows, or technician availability claims because these depend on provider capacity and are confirmed at the time of the request.
• This site does not publish fixed price ranges for repairs because commercial dock and door repair costs vary by equipment type, failure mode, parts availability, urgency, and provider rate structure.
• This site does not claim manufacturer authorization, certification, or partnership status for any equipment brand.

What we do not publish

• Statistics that cannot be traced to a primary source.
• Response time guarantees or arrival window claims.
• Fake projects, fabricated customer accounts, invented testimonials, or stock images presented as local project evidence.
• Named experts, reviewers, or technicians who did not participate in reviewing the stated content.
• Claims of licensure, certification, or manufacturer authorization that have not been confirmed.
• AI-generated text labeled as firsthand experience or field observation.
• Unverifiable superlatives — "best," "fastest," "lowest price" — without evidence.

Corrections

If you believe any content on this site contains an error — a factual claim that does not match the cited source, a source that has been updated, or a description that is inaccurate — you can report it using the contact form. Include the page URL, the specific claim you believe is incorrect, and the source you are relying on. Correction requests are reviewed and the relevant content is updated when an error is confirmed.

This page was last reviewed: July 21, 2026.